Award-Winning Support

Your business means everything to you, and it does to us too. Our exceptional support team is here to help every day of the week, so you can spend less time waiting around and more time getting work done.

Help in just a tick or two

Not only is our support team top notch, they’re fast too, with a median response time of just 2 minutes.

And trophies to boot

The Stevie Awards recently awarded Workstream a Gold award for Customer Service Department of the Year, a recognition of the excellent service we consistently deliver to our customers.

Get a solution quick

Our team typically resolves most issues in two days or less.

96.4% customer satisfaction rate

Our report card speaks for itself.

Coverage  7 days a week

You work 7 days a week, and so do we. We’ve got coverage, so we’re always here when you need us.

magic migration for payroll

Magic Migration  for Payroll

We get it, just the words “payroll migration” inspires nightmares consisting of CSV stacks, hours spent mapping fields, and mysterious error codes.

Our Magic Migration is totally different. We do all the work for you, including auditing your information and previous filings to reduce compliance risk. Here’s how it works:

step 01

Kickoff call

step 02

You provide us access to your prior provider via a basic user login

step 03

We migrate existing employees, year-to-date history, pay rates, titles, and other key info

step 04

If information is missing, we reach out proactively to validate it

step 05

With your data now in Workstream, you’re ready for your next payroll run

Typical migrations occur in under 30 days, with a basic migration averaging just 10 days.

“The switching experience was great because Workstream has that dedicated support team. We were able to process our first payroll run on-time, no issues.”