Hire a Shipping Coordinator
Shipping coordinators take charge of making sure that goods and products are transferred from a warehouse to the designated recipient on time. From Point A to Point B, shipping coordinators see the delivery through and plan everything in between including delivery route, mode of transportation, and other factors.
Hiring managers use the job description not just to inform candidates about the position’s details, but to make a good lasting impression. Aside from the responsibilities, requirements, and job expectations, include some useful information about the hiring business. What is the work environment? Can you say something about how the company has grown in the last few years? What are some of the benefits that shipping coordinators can expect? These are some examples of what can attract job seekers to your job vacancy. There are numerous ways to be creative with a job description. With the right tone and content, you are well on your way to having quality candidates for the position.
Responsibilities of a Shipping Coordinator
The primary responsibility of shipping coordinators is to ensure that the right items are delivered to the right receiver at the right time. They engage with warehouse staff and give directions in preparing products for shipment. Coordinators must be familiar with inventory and product orders. Also, shipping coordinators consider all elements that may affect the delivery, including mode of delivery, transportation route, and other special delivery instructions from the customer. They may coordinate with internal employees or with external vendors and couriers. Part of the coordination process is proposing and negotiating shipping fees and completing all necessary documents for transport.
Shipping coordinators also act as the point person for customers. They answer all client inquiries and keep them updated on the transport process until the delivery is received. Lastly, coordinators document all shipment information accurately for reference.
Skills and Qualifications of a Shipping Coordinator
A high school diploma or GED is required to apply. However, an associate’s degree or a bachelor’s degree in logistics or business management is preferred. The educational background requirement depends on the hiring company’s policy. As for work background, at least one year of experience in a similar role is a definite advantage.
Shipping coordinators manage multiple deliveries and orders every day. As such, candidates need to have excellent organization and time management skills to prevent delays in delivery. Additionally, the ability to follow written and verbal instructions with strong attention to detail is part of the job. Depending on the business, the work schedule may vary. Candidates must be willing to start work early in the morning or according to the company’s requirements. Finally, shipping coordinators speak with multiple customers, vendors, and team members daily. Strong communication and interpersonal skills are likewise helpful.