Hire a Spa Therapist
A visit to the spa means that it’s time to breathe, relax, unwind, and just be. After a busy workweek, clients go to spas to relieve stress and recharge. Spa therapists take care of clients’ needs and provide services. They are skilled individuals who perform various services aimed to alleviate stress and help clients feel better.
Spa therapists work in hotels, spas, and resorts. They may work part-time or full-time with a daytime work schedule. Spa therapists work on weekends and holidays, as required. Depending on their expertise, they are trained in different massage techniques and other wellness and therapies and beauty treatments. Customer service and wellness are at the core of a spa therapist’s job. Each guest is treated with exceptional customer service and pampered with quality treatments of their choice.
In hiring spa therapists, hiring managers must learn about the hiring company’s job expectations. As there are different areas of specialty or expertise under spa services, they must be clear about what the business needs. What types of services must candidates be experienced in? What is the work schedule? Next, create a job description that accurately reflects what the position is all about. Aside from responsibilities and qualifications, hiring managers can get creative and include other information that candidates will appreciate. Say something about the company’s history, values, services, and benefits for spa therapists at your particular company.
Responsibilities of a Spa Therapist
The goal of a spa therapist is to make each client’s visit as relaxing and calming as possible. When a guest comes in, spa therapists greet them in a friendly manner and engage them in a conversation. They establish rapport with the guest to make them feel at ease. If the guest has not yet chosen a specific service, spa therapists can ask them about their needs, allergies, or any relevant medical concern that the guest may have. Spa therapists recommend one or more service suitable for the guest.
Spa therapists perform massages, facials, manicures, pedicures, waxing, and other services. They work following all safety and health standards and guidelines to ensure the comfort of guests. Spa therapists are responsible for maintaining a calm and relaxing environment, being respectful of each client’s privacy and needs. Throughout the guest’s stay at the spa, therapists explain all the procedures and treatments well. They answer all concerns and inquiries and take note of any guest’s feedback. Lastly, spa therapists monitor all supplies and stock. They maintain a record of all services provided to each client and note their response or feedback.
Skills and Qualifications of a Spa Therapist
For candidates who wish to apply as a spa therapist, a high school diploma or GED is usually required. Each state's requirements may vary. However, most states require spa therapists to have a license in one or more of the following: massage therapy, aesthetics, or cosmetology. Although not a requirement, certifications in CPR and first aid are an advantage. Candidates must have a working knowledge of anatomy and physiology.
The ideal candidate for a spa therapist is friendly, customer-centric, respectful, and professional. Spa therapists must have excellent listening and observation skills, noticing cues and clues from customers regarding their satisfaction and feedback of the spa service like adjusting pressure if the massage is too strong. Also, candidates must be able to communicate clearly. The ability to follow written and verbal instructions and be sensitive to clients’ needs are likewise beneficial. Lastly, candidates must have good hand-eye coordination, manual dexterity, and willing to be on their feet for extended periods.