An Assistant Manager at Chick-fil-A East Fordham Road In-Line is someone who consistently embodies our core values, embraces our unique culture, and demonstrates a servant's heart. They possess a passion for people, strong character, initiative, and a sense of urgency. Responsible for supporting senior leadership and the Owner/Operator, Assistant Managers ensure the daily operations align with Operational Excellence and our Recipe for Service. Their main focus is on creating an efficiently run restaurant by prioritizing outstanding guest experiences, superior food quality, excellent team performance, and meaningful community engagements—all centered around elevating our caring interactions with guests. Assistant Managers hold supervisory authority, leading by example to set the tone for others to follow.
Position Type:
- Full-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
- Medical, Dental, and Vision Plan
Team Leader Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
Qualifications and Requirements:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred
- Valid NYC Food Protection Course Certificate
- Valid Driver's License
- Clean Driving Record
- Have the ability to lift and carry 50 pounds on a regular basis
- Excellent communication skills, both written and spoken in English and Spanish
- Computer savvy
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.