Overnight Pet Care Tech is an integral member of the Resort Operations team. The primary responsibility of this role is to maintain pet safety and cleanliness through out the night for our over night guests as well as the resort its self.

*Our current opening is for 30 hours per week, 3 shifts, 7pm-6am.

You will be responsible for basic resort needs such as:

Vacuuming throughout the resort.

Keeping laundry moving throughout the night.

Disinfecting the indoor play areas.

Relieving dogs for potty breaks throughout the night or as needed.

Washing any dishes left in the sink from dinners.

Prepping morning feeding before the 6 am kennel team arrives.

Benefits:

• FREE use of our bathing equipment outside of your schedule to bathe your dog (must meet our vaccine requirements)
• FREE boarding after 90 days (subject to availability and outside peak times)
• FREE daycare services for your dog during your scheduled shifts (must meet vaccine and temperament requirements)
• Discount on retail items
• Medical, dental, vision, and 401K benefits PLUS MORE available to qualifying employees.
• PTO program for full-time staff

Equal Employment Opportunity:

It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability, genetic information or status as a covered veteran in accordance with applicable state and local laws governing non-discrimination in employment.

Job Duties and Responsibilities:

• Works independently to clean entire resort including lobby, common areas, play areas, groom room, laundry room, kennels, etc.

• Responsive, respectful and self-sufficient. Able to see the big picture.

• Projects a professional image to resort team, clients, and supervisors. Dress/Demeanor/Language.

• Fosters a culture of positivity & flexibility within the resort team.

• Exhibits our Servant Leadership Attributes: Candid, Passionate, Empowers Others, Caring, Serves Others, Fair.

Operations

• Abide by all resort operational policies and procedures.

• Performs quality checks as well as safety checks on all over night guests.

• Follows proper safety and cleaning procedures to prevent the spread of illness.

• Is a champion of resort cleanliness and safety compliance programs and responsibilities.

• Understands day-to-day duties of each department and position as all departments of the resort work cohesively to ensure consistency in excellence with the client and pet care journey

• May be asked to fill in on an emergency basis when needed.

• Execute all operational processes and procedures (SOP).

• Ability to work overnight hours, weekends and holidays.

Client Service/Pet Care

• Demonstrates and reinforces the highest level of pet care and client service.

• Is a champion of operational and safety initiatives and uses best practices.

• Ensures best-in-class resort operations by providing the cleanest, safest, and most engaging pet care environment.

Qualifications: Knowledge, Skills, and Abilities:

Knowledge

• Passion for pet care and sanitation.

• Pet Care, Customer service, and operational techniques

• Seeking coaching, development, performance appraisals, and advancement in the field of animal care.

Skills

• Interpersonal skills

• Problem solving and conflict management skills

• Excellent oral and written communication skills

• Organizational skills

• Basic computer skills (Will train on resort systems)

Abilities

• Stand for long periods of time

• Must be able to handle multiple tasks and remain flexible with assigned duties

• Must be able to lift 60+ lbs.

• Demonstrates excellent time and task management

• Demonstrates professional and courteous presentation with resort team and clients

Work Environment/Physical Demands

• Bend, stoop, and reach throughout your 10hr shift in order to run and load dogs and clean the resort

- Work within a potentially loud environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; balance; stoop, kneel.