Essential Functions: The PRP Administrator is responsible for coordinating the intake and referral process for new clients as well as submitting billing for the services provided through the agency.

Responsibilities:

• Providing information to and addressing inquiries from clients, family members, and providers about program services, intake processes, and eligibility
• Managing referrals and documentation which includes screening intake requests, preparing intake packets, gaining authorizations, checking EVS for active coverage, and sending and receiving medical releases.
• Assist clients and providers in closing authorizations as warranted
• Communicating with clients, providers, and therapists regarding referral status
• Maintaining a referral tracker daily by updating intakes and client status
• Enter client information into electronic medical records system to activate, and provide needed data
• Research and assist in absolving program billing rejections from Medical Assistance
• Maintain, update, and distribute staff contact lists
• Act as an agency liaison to manage and coordination with community referral sources
• Cover the front office duties and assist with other clerical duties in the absence of staff.
• Performing other duties as needed in accordance with the agency mission and values

Skills:

• Proven experience as an office administrator, office assistant or similar position
• Effective written, oral communication skills and interpersonal abilities
• Familiarity with office management procedures and basic accounting principles
• Excellent knowledge of MS Office

Experience:

• AA Degree or equivalent experience
• Administrative: 1 years (Preferred)
• Customer service: 1 years (Preferred)
• Office administration: 1years (Preferred)
• Administrative assistant: 1years (Preferred)

We are an equal opportunity employer and will consider all applications without regard to race, color, religion, ancestry or national origin, sex, age, marital status, sexual orientation, gender identity, disability, or genetic information. Applicants with disabilities that require an accommodation or assistance a position, please call 443-539-0958 or email hr@btstservices.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.