A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively while coaching and developing team members. Team Leaders lead by example and set the tone that others will follow. In this role, you will learn valuable skills in leadership and customer service while being part of a positive, people-focused team.

Position Type:

Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Discounted break meals
• Scholarship awards
• Competitive pay and benefits
• Shoe allowance

Full Time Benefits

• Paid time off for full-time employees
• 401K Matching

Key Responsibilities:

• Lead by example and with integrity to promote Chick-fil-A’s purpose, vision, and values
• Be a friendly, encouraging team player
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Communicate team goals, expectations, and feedback regularly
• Participate operationally in day-to-day activities in a high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guests' needs
• Open and/or close, and help lead shifts
• Count drawers

Qualifications and Requirements:

• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Meet Our Team:

Chick-fil-A Main Street is a family of talented, warm individuals committed to “Serving Suffolk with a Caring Heart.” We aim to foster purposed, meaningful relationships with our surrounding community while demonstrating deep care for our team. Our culture promotes a safe environment to learn and develop while celebrating every accomplishment.

One of our favorite things to celebrate is team member growth and advancement. In all of our positions, team members are encouraged to expand their knowledge, enhance their skill-set, and challenge new goals. Leadership opportunities are offered to those who pursue this growth, maintain a team minded attitude, and exemplify a deep desire to serve the community.

About Chick-fil-A

With more than 2000 restaurants in about 47 states, Chick-fil-A operates one of the largest fast-food chains that specializes in chicken menu items. Chairman Truett Cathy founded this chain in 1946, which was originally open 24 hours per day. However, Mr. Cathy established the policy that all restaurants be closed on Sundays to guarantee family time each week, and we continue to honor this today.

At Main Street, we strive to honor Mr. Cathy’s legacy and continue building on his vision: "To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come into contact with Chick-fil-A” in a “workplace culture where everyone is treated with honor, dignity, and respect."

We invite you to join us!

Location: Chick-fil-A Main Street 1018 N Main St, Suffolk, VA 23434, USA