We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you.

Applicants should be able to assemble, and present completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards.

Report to: Management Staff and Shift Leaders

Requirements:

• Communicate positively with fans and co-workers constantly during shifts 
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds 
• Ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F) 
• Practice established food handling procedures and meet any local health regulations 
• Exhibit good manners, proper personal hygiene, and promptness 
• Have fun and maintain a positive attitude at all times!

Job Function:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance 
• Enthusiastically greet and welcome fans to the Dairy Queen brand 
• Strive to exceed fan expectations and deliver fan first service through timely and quality service 
• Quickly and accurately prepare food products following restaurant, health, and safety standards 
• Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment 
• Complete assigned preparation work for stocking and setting up grill area 
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards 
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members 
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members 
• At all times exhibit a genuine passion for excellence 
• Perform other duties as assigned by management