Caddy Robotics is a technology service firm helping businesses with AI solutions; we offer cutting-edge service robots across hospitality industries. We offer clients the most diversified product portfolios that meet customers' needs and premium quality service. Caddy unmanned automation solutions help our clients in restaurants, casinos, senior living houses, hotels, hospitals, country clubs, offices, schools, museums, and supermarkets Caddy's products and services provide customer attraction, combat labor shortage, reduce staff burnout & turnover, and drive revenue with efficiency, interaction, and innovation.

Technician

Position Summary

Caddy Robotics is seeking a technician with customer service experience in the hospitality industry to join our customer technical support team. You will provide technical service for various service robots to new and existing clients local to your home.

Responsibilities

• Installs and tests service robots to make sure they work correctly.
• Follows installation and operation manuals.
• Responds to service requests and repair products.
• Uses diagnostic tools to determine repair plans.
• Teaches customers how to use their products.
• Escalates issues to managers promptly.
• Knows how to use the necessary tools and equipment.
• Writes service reports after every appointment.
• Collaborates with managers and other service technicians.
• Follows all company policies and procedures.
• Adheres to safety regulations and industry standards

Requirements

• Learns new maintenance skills quickly.
• Works with customers and has excellent customer service skills.
• Collaborates with managers and service technicians has strong interpersonal skills.
• Demonstrates time management, problem-solving, and organization skills.

Job Type: Hourly based part time, with the opportunity to convert to a full-time role after 3 months.

Location: 100% remote, Flexible work hours.

Does this sound like the perfect opportunity for you? Then what are you waiting for? Apply now and secure your spot as a technician today!