At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better.

Duties & Responsibilities:

• Deliver amazing service - be customer oriented
• Ensure quality of shift and prep are completed in a timely manner
• Train new associates on register, food, prep, and smoothies
• Maintain cleanliness of front and back of house
• Manage and order inventory and supplies
• Ensure store coverage when fellow management are on leave to maintain store operations
• Set example for other crew members concerning Tropical Smoothie Cafe's operations and procedures (i.e., food quality, attendance, safety, etc.)
• Handle associate and customer concerns
• Address any quality issues immediately
• Attend bi-weekly meetings with management concerning personnel and policies, standards, and procedures
• Maintain a positive working relationship with all crew members
• Reach store and personal incentive goals

Requirements:

• Must be Food Safety certified (manager level) or willing to complete certification within 90 days
• Must demonstrate leadership skills
• Must be goal oriented
• Must have reliable transportation to the Lake Nona location
• Must be available to work all store open scheduled days and work hours (M-F 6:00 am - 9:45 pm, Sat 7:00 am - 9:45 pm, Su 8:00 am - 8:45 pm)
• Must be available to provide coverage on shifts with a call out
• Must work weekend shifts
• Must be at least 18 years old
• Minimum of 1 year of managerial experience in the restaurant or fast-casual field required