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Wendy's Careers and Jobs

Shift Supervisor

Full-time

We're looking for friendly and outgoing Shift Supervisors!


Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for assisting the execution of daily operations activities.


The following provides an overview of the basic responsibilities of a Shift Supervisor:

  • You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.
  • You must be available to work all shifts - Opens, Midday, and Closing Shifts.


General Responsibilities:

  • Train, monitor and reinforce food safety procedures to crew members.
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
  • Perform walk-through’s to ensure the restaurant is ready to open/close and/or rush-ready.
  • Work with Restaurant Management team to train, develop and communicate with crew members and Team in a way that maximizes retention.
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to “Delight Every Customer”.
  • Work with the Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customers and other employees.
  • Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
  • Follow up and ensure resolution of guest-related issues as needed.


As a multi-unit Wendy's franchisee, Quicker Foods Inc. offers some unique benefits and perks, such as:

  • Competitive wages
  • On the job training
  • Incentive programs
  • Community involvement opportunities
  • Discounted food and drink while working
  • Health and dental benefits for qualifying employees
  • Advancement opportunities at the restaurant, operations, and head office level
  • Opportunities to receive training and development in food safety and health and safety


Planning on moving, but don't want to lose your seniority or look for a new job? With 55 and growing locations, we may be able to find a perfect fit for you, whether you are relocating for personal, educational, or work reasons.

Wendy's - Wendy's 6694

225 Franklin Blvd, Cambridge, ON, N1R 8H3
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