We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.

We ask you to:

• Ability to understand the speech of others
• Understandable speech
• Standing, bending, stretching and walking throughout the shift
• Maintain personal hygiene
• Lift and carry a minimum of 30 pounds
• Balance a tray
• Push and pull heavy objects
• Ability to use a computer register
• Basic reading, writing, and math skills
• Retain verbal requests
• Retain menu item knowledge
• Ability to market the Steak n Shake menu
• Ability to handle guest complaints
• Work well with others
• Ability to count change
• Maintain composure under stress

Requirements and Responsibilities:

• Provide hospitable service to all guests following Steak n Shake’s steps of service
• Maintain guest sensitivity
• Take orders and accurately key them into the POS system
• Prepare and deliver drinks and other menu items in an expedient manner
• Process cash, credit and coupon transactions quickly
• Stock, restock, clean and sanitize the counter/cash area
• Maintain safety and security procedures as required
• Maintain uniform standards at all times
• Maintain Company policies and standards at all times
• Complete any and all other tasks as assigned