Door Control

Are you ready to be the gatekeeper to a world of Halloween enchantment and thrills? Become a Door Controller at Indy Scream Park and help us create a spine-chilling experience for our guests. As a Door Controller, you will be responsible for ensuring the smooth and safe operation of attraction entrances, adding to the excitement of the Halloween adventure.

Responsibilities:

• Attraction Entrance Management: Greet guests as they approach the attraction entrances, setting the eerie tone for their Halloween experience.
• Ticket Verification: Check and validate guests' VIP passes (if applicable) to ensure authorized entry into the attractions.
• Crowd Management: Maintain a steady flow of guests into the attractions, preventing overcrowding and managing queues effectively.
• Safety and Security: Ensure that guests adhere to safety guidelines, including any restrictions and any health-related requirements.
• Guest Assistance: Provide information about attraction details, showtimes, and other park amenities, offering friendly and helpful customer service.
• Timely Operation: Coordinate with the internal team to ensure attractions start and stop on time, maintaining a well-organized schedule.
• Emergency Response: Be prepared to handle emergency situations calmly and efficiently, following established protocols to ensure guest safety.
• Hygiene and Cleanliness: Keep the attraction entrances clean and tidy, maintaining a spooky ambiance while ensuring a safe environment.
• Adherence to Policies: Enforce park policies and regulations, ensuring a safe and enjoyable experience for all visitors.

Requirements:

• Minimum 18 years of age, with a passion for Halloween and creating memorable guest experiences.
• Excellent communication skills and a friendly demeanor to engage with guests of all ages.
• Ability to work in a team and handle a dynamic and fast-paced environment.
• Strong sense of responsibility and ability to remain composed under pressure.
• Comfortable working in dimly lit or dark environments characteristic of Halloween-themed attractions.
• Physical fitness to stand for extended periods and work during peak operational hours.
• Previous experience in customer service or theme park environments is advantageous but not mandatory.

Join our team of Door Controllers and be a part of bringing Halloween magic to life! If you have the enthusiasm and dedication to ensure our guests have a hauntingly good time, we'd love to have you on board. Embrace the spirit of Halloween and join us at the Halloween Park for a thrilling adventure like no other!

Work Schedule

• September every Friday and Saturday
• October 3 - November 2, 2024 seven days a week.
• Report time varies between 6:00PM and 7:30 PM, ending time is between 10:30P-2:00AM depending on the day of the week. (Friday and Saturday nights are 2:00 AM)