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Front of House Team Member

Rate of pay$13 - 18 per hour

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.


Position Type:

  • Full-time and Part-time
  • *Candidates under the age of 16 will start at $10-$11/ hr.

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Free Employee Meals
  • Paid Training
  • Competitive pay

Front of House Team Member Responsibilities:

  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Make Emotional Connections with Guests
  • Honor and encourage others to follow the vision and values of the Restaurant
  • Multitask quickly, yet thoroughly
  • Be team-oriented, adaptable, dependable, with a strong work ethic
  • Work on their feet for several hours at a time
  • Communicate effectively with guests and Team Members
  • Adhere to Chick-fil-A rules and dress code at all times
  • Assembling, cleaning, maintaining and operating equipment: ice cream machine, soda drink fountains, lemonade and tea, and coffee machines, etc
  • Fulfill other duties as required to assist team members and leadership with necessary tasks
  • Other duties as assigned

Qualifications and Requirements:

  • Consistency and reliability
  • Be willing and able to work a flexible schedule
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Detail-oriented
  • Able to multi-task
  • Over 16 available to open or close a minimum of 2 days a week- One day must be Friday or Saturday
  • Works well independently and in a team environment
  • Have the ability to lift and carry 45 lbs
  • Have the ability to stand for long periods of time
  • Completing tasks and ensuring that products and guest experience are consistent with the Chick-fil-A brand, culture and the Operator’s vision.
  • Work with urgency to complete tasks efficiently and achieve operational excellence in all that you do.
  • Preparing, assembling and serving products to food stations according to Chick-fil-A standards
  • Communicate clearly with fellow team members and leaders.
  • Stand for periods of up to 5 hours in length
  • Basic mathematical and measurement skills
  • Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning and equipment care.
  • Always courteously greet guests.
  • Able to lift up to 45 pounds
  • Maintaining a well-groomed and clean appearance and always dressing professional
  • Comply with all portion sizes, quality standards, and inspection standards




Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Chick-fil-A - Delafield

2980 Golf Rd, Delafield, WI, 53018
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.