Position: Sales Associate/Cashier- Part Time or Full Time

Reports to: Store Manager & Store Supervisor/Management Team

Direct Reports: None

Position Philosophy:

The Sales Floor Associate’s primary responsibility is providing exceptional customer service at all times while also participating in the general upkeep of the store. Once assigned to a department the Associate will be responsible for the upkeep of that specific area of the store while still contributing to the overall store upkeep as needed. The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. The Sales Associate will be trained to Cashier. This will allow for the sales associate to be able to fill in as a Cashier as determined by the Store Manager.

"Seasonal/Part Time" Job Listing:

Are you someone who loves helping others and enjoys being part of a team? Owenhouse Ace Hardware, a locally owned business, is seeking friendly, professional, and dependable individuals who are passionate about providing excellent customer service.

Punctuality and reliability are essential, and we ask that you commit to your agreed-upon work schedule. Dependability is key to our success and the satisfaction of our customers. The Seasonal/Part Time employee will be expected to be flexible in their schedule. Changes can and will happen with the work schedule but will be communicated ahead of time by management as to eliminate any surprises.

This role requires navigating stairs and being on your feet for most of the day. Our core values guide us in everything we do, from how we treat each other to how we serve our customers.

Are you retired and looking for a new challenge? Do you miss being part of something bigger than yourself? We offer a steady, engaging, and fun environment where you can contribute meaningfully while enjoying your work. If this sounds like a fit for you, we encourage you to apply!

"Seasonal/Part Time" Sales Associate/Cashier:

Option #1 School Semester/Part Time Schedule: 

16-30 hours/week. If a student, possible to have up to 40 hours per week during the summer. If in school we will work with your school schedule to find times that work for you and us. The "School Semester/Part Time" employee will be expected to be flexible in their schedule. Changes can and will happen with the work schedule but will be communicated ahead of time by management as to eliminate any surprises.

Option #2 Summer Seasonal Employment:

32-40 hours/week. Start May 1st and end August 26th. Summer Seasonal could be up to full time 40 hours per week or as little as 32 hours per week. The "Summer Seasonal" employee will be expected to be flexible in their schedule. Changes can and will happen with the work schedule but will be communicated ahead of time by management as to eliminate any surprises.

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Option #3 All Year/Part Time Employment:

16-24 hours/week. We work together to create a  specific schedule & hours that works for both Owenhouse & the employee. The "All Year/Part Time" employee will be expected to be flexible in their schedule. Changes can and will happen with the work schedule but will be communicated ahead of time by management as to eliminate any surprises. Most schedule changes are as needed for semesters and summer coverage.

Benefits Package- "Part Time" Sales Associate/Cashier Only

Position starts at $18.00-$20.00/hr. DOE + Bonus

Paid vacation

Employee discount

"Full Time" Sales Floor Associate/Cashier Listing:

Are you passionate about helping others and being part of a supportive team? Locally owned Owenhouse Ace Hardware is looking for friendly, professional, and dependable individuals who enjoy providing excellent customer service.

We value punctuality and reliability, and we ask that you honor your agreed-upon work schedule. Being dependable is essential to our success and the satisfaction of our customers. The "Full Time Sales Floor Associate/Cashier" employee will be expected to be flexible in their schedule. Changes can and will happen with the work schedule but will be communicated ahead of time by management as to eliminate any surprises.

This role involves navigating stairs and spending most of the day on your feet. Our core values guide us in everything we do, from how we treat each other to how we serve our customers. If you share these values and are excited to contribute to a positive work environment, we'd love to hear from you!

Benefits Package- "Full Time" Sales Associate/Cashier Only

40 hours/week all year round. Steady, consistent schedule 

Position starts at $18.00-$22.00/hr. DOE + benefits & bonus

401 K w/Employer match

Paid vacation

Paid sick leave

Paid Holidays

Employee discount

Employee wellness program

Health Insurance w/dental & eye as options 

Essential Duties and Responsibilities

Culture Awareness:

• Dress appropriately and according to company policy.
• Represent the company well; internally and to the general public.
• Assure the Core Values are alive and well in all Owenhouse facilities through all forms of communication and daily interactions with employees, customers and vendors.

Always Be Open Minded

Communicate & Listen

Enjoy What You Do

Team Spirit

Engage The Customer

Above And Beyond

Make A Difference

Customer Service:

• Provide a positive representation of Owenhouse Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor.
• Work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
• Other duties may be assigned.

Store Operations:

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Communicate any Store Support Center issue to the Store Manager for follow up.
• Communicate any merchandising, cost control or sales idea to the Store Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.
• Smile! Laugh! & Have fun!
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
• Assist in pricing, stocking, marking and bagging of merchandise.
• Be aware & conscious of any shoplifting activity. Notify a Supervisor immediately.
• Must be willing to do Pick up & Deliveries as determined by management.
• Must be willing to learn how to cut keys, program chip keys, cut glass, re-screening, lock rekeying, filling bulk propane and any other service we provide.
• You will be trained to drive a Forklift and expected to run the Forklift as determined by management.

Register Operations:

• Follow all cash register transaction procedures.
• Responsible for accurately counting change back to customers.
• Clear customer checkout lines quickly and efficiently.
• Adhere to any Store program or promotion that may require implementation at the cash registers.
• Participate in all store and Cashier meetings.

Front End Appearance and Upkeep:

• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are stocked in shopping carts at all times.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end.
• Perform all other duties as assigned.

Other Essential Requirements:

High School or GED equivalent. 

Clean & Clear Driving Record

Experience:

Retail experience preferred. 

Customer service experience preferred. 

Physical Demands:

Standing, walking, lifting (up to 50 lbs.) and climbing.

If all of this sounds like you then we are looking forward to meeting you!