PalAmerican Security - Immediate Client Services Manager
Are you passionate about ensuring top-notch security services and client satisfaction? Do you thrive in a role where you oversee security contracts and lead a team to deliver exceptional results?
PalAmerican Security, a leading protective and security company, is seeking a highly skilled and motivated Client Services Manager to join our team. As a Client Services Manager, you will play a crucial role in supervising and supporting security staff, maintaining client relationships, and ensuring the highest level of service delivery.
Responsibilities:
- Recruit, hire, and train new staff
- Provide performance feedback and recognize talent for management roles
- Ensure security officers are adequately prepared for their assignments
- Track and review KPIs with the Director of Operations
- Conduct site assessments and client visits
- Collaborate on recruitment needs and oversee client billing
Skills/Abilities Required:
- Excellent interpersonal and customer service skills
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Outlook, Word, Excel
Education and Experience:
- High school diploma or equivalent
- At least one year of related experience
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Ability to lift up to 15 pounds at times
Join PalAmerican Security and be part of a dynamic team dedicated to providing top-notch security services and exceeding client expectations. This role offers the opportunity to enhance your leadership skills, work in a supportive environment, and contribute to the safety and security of our clients.