Operations Lead

$17 - 19 per hour

Chick-fil-A Champaign is looking for humble, driven, and people-oriented individuals to join our restaurant. Those wanting to grow themselves and the people around them will be highly successful here. Be part of a thriving organization and learn how to run a high-volume restaurant operation with other talented leaders.

Chick-fil-A Champaign is a place that promises to provide an enriching environment where we pursue growth together. We promise to partner with you, come alongside you, and serve you in accomplishing your goals. This is done through regular feedback, along with training to equip you with the tools to succeed. Our restaurant operation is complex one, but it begins with being able to lead and care for our team. We are looking for people who can do both effectively.

Our operations leads are:

Experts at engaging team members, setting goals, providing excellent customer service, and helping to accomplish Chick-fil-A Champaign’s purpose for existing: “to create and spread joy in the lives of every person we serve”
Working one-on-one with a senior leader to help develop their leadership skills and grow the business
Looking to take on more responsibility in a business and learn about restaurant management
Responsible for opening or closing the restaurant.
In the restaurant 30-40 hours per week, with great benefits and consistent leadership development

Duties and Responsibilities:

Create a 5/5 restaurant experience for all of our guests
Communicates employee performance and policy/procedure violations to the Leadership Team
Works with the Leadership Team to ensure appropriate daily and restaurant staffing levels.
Must be an excellent coach, communicator and team builder.
Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
Serves as subject matter expert for all tasks (or knowing who to ask to answer questions)
Responsible for inventory & facilities management
Complete understanding of each key position in the front and/or back of house
Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 10 hours and lifting up to 50lbs

Benefits:

Dedicated leadership development, feedback, and pursuit of your goals
Free food every shift
Competitive pay
Health, dental, vision employer contributions
Scholarship opportunities
Enriching environment with a team that prioritizes one another
FREE membership to Stephens family YMCA

We look forward to meeting you!

Chick-fil-A - Champaign FSR

2301 N Prospect Ave, Champaign, IL, 61822

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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.