We are seeking new team members to create amazing guest experiences!
Learning and development opportunities
Values you stand up for
Flexible hours and days
Discounted meals for employees
We are looking for a Shift Manager to oversee restaurant operations, including
welcoming and serving customers. Shift Manager responsibilities include
delegating tasks to restaurant staff, addressing diners’ queries and ensuring
compliance with safety regulations. If you have excellent organizational and
team management skills and experience in the food industry, we’d like to meet
you. Ultimately, you will help us create a memorable dining experience for our
guests.
Responsibilities
- Delegate tasks to restaurant staff and supervise their performance
- Manage dining reservations--TOCK reservation platform experience a plus
- Help staff resolve on-the-job challenges
- Track daily revenues
- Balance the cash register at the end of the shift
- Coordinate with suppliers as they deliver orders
- Ensure client satisfaction and gracefully handle any complaints
- Open or close the restaurant (when responsible for the first or last shift)
- Inform the next Restaurant or Shift Manager about pending tasks
- Report maintenance and training needs
Skills
- Proven experience as a Shift Manager or relevant role in a restaurant
- Good knowledge of restaurant operations (like managing reservations and payments)
- Availability to work different shifts, including weekends
- Basic knowledge of bookkeeping procedures
- A customer service approach with the ability to manage complaints with professionalism
- Excellent organizational skills
- Team management abilities