Who is MOOYAH?
At MOOYAH, we believe that authentic relationships and real experiences shared with love are what makes life awesome. And when friends and family can gather to share a meal where everyone gets their favorite burger - That's a mouthful of awesome!
Essential Duties and Responsibilities
People Management:
- Demonstrates ability to attract, develop, and retain top talent with a passion for service, excellence, and quality.
- Trains and develops leadership and team members by following the MOOYAH Training Program, cross-training, pre-shift meetings, and required city/state/federal training (e.g., Food Safety, etc.).
- Educates, communicates, and reinforces quality standards to all team members and leadership in the store.
- Conducts timely and quality performance evaluations and a formal, annual performance review outlining strengths, opportunity areas, and merit recommendations.
Operations Management:
- Ensures the restaurant is operating at the highest level of standards and is compliant with all state and federal regulations.
- Follows and enforces all restaurant operation guidelines as defined in the MOOYAH Operations Manual.
- Responsible for the execution of all store systems (inventory control, accounting functions, equipment management, etc.).
- Ensures the restaurant is accountable for successfully executing all quality control programs (e.g., Steritech, Checklists, etc.)
- Maintains equipment for optimal performance.
Finacial Management:
- Ensures all budgeted sales and EBITDA restaurant objectives are met.
- Manages sales goals versus budget and prior year.
- Executes national and local marketing programs and new product roll-outs.
- Develops and implements appropriate plans to resolve unfavorable trends and enhance sales.
- Builds sales with a passion for guest satisfaction.
- Reviews schedules and payrolls both on a daily and weekly basis to control labor costs.
Education and Work Experience Requirements
- Documented and demonstrated skills of managing a food service establishment (fast food, quick service, casual dining) for a minimum of 3 years.
- Minimum 5 years working in a restaurant, food service, retail, or any other hospitality industry environment, showing career progression and verifiable results.
- High School Diploma or GED required. Completing a Food Service Management certification, or culinary program may substitute for a portion of time-based experience needed for this role.
- Proficiency in Microsoft Office Programs and back-office restaurant systems such as labor schedulers, inventory tracking, ordering, etc.
- Current Food Safety Manager Certification or ability to complete required certifications within 30 days of start date.
- Knowledge and skills in analyzing profit, and loss statements and overall financial performance of the restaurant.
- Ability to lead, motivate, and empower team members to higher levels of performance.
- Ability to set goals, create plans, and convert plans into action.
- Ability to work nights, weekends, and holidays as needed.
Preferred Skills
- Spanish/English bilingual
- Current Food Service Management Certification
- Experience with Franchise Operations.
Work Environment/ Physical Demands
- Regularly required to stand, walk, kneel, talk, and hear.
- Regularly required to lift and carry products/boxes heavier than 70 pounds.
- Assist with product preparation on a regular basis.
- Ability to work around loud noises and in fast-paced enviroments.