Brand Summary
Interested in working with dogs? We are always looking for energetic dog lovers to join our growing team! Now is the perfect time to join Dogtopia, North America’s fastest-growing pet franchise. Our company is Legendary Dogs and we are the largest franchisee within the Dogtopia network. We currently operate locations in Oregon but will soon be expanding to 9 other states across the country! As Dogtopians, we're a unique breed! We put the needs of our doggie guests and their pet parents first. We approach every day with enthusiasm because we work in the best industry in the world. After all, where else do you get to play with dogs every day?
Job Description
Dogtopia, the industry leader in dog daycare, boarding, and spa services, has an immediate opening for an energetic, organized, and talented individual at our Pearl District location as a full-time Groomer. This is a role for someone who already has an established clientele base, who understands hard work, and knows how to provide top customer service to ensure a great grooming experience for the dogs in our care. This person should love dogs - and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!
What We Offer
- It’s always bring your dog to work day!
- Education in basic dog obedience and training
- Fun, dynamic team culture
- Career progression based on performance
- Additional certification programs available
- Competitive wages with flexibility in scheduling
- Learn key skills related to customer service, teamwork, or even sales
- Benefits for Full-Time team members
Day-to-Day Duties
- Perform Grooming services including bathing, brushing, haircuts, style, nail trims, and ear cleaning
- Operate and maintain grooming tools and equipment in a safe and efficient manner
- Monitor dogs for signs of discomfort, illness, injury and report concerns to the General Manager and Pet Parents
- Provide outstanding customer service by active listening, offering grooming recommendations, and addressing any questions or concerns
- Along with the General Manager, create a culture of “yes, and…” and be able to go above and beyond for our Pet Parents
- Assess each dog’s individual needs, taking into consideration their coat, skin condition and temperament to provide a safe and healthy grooming session for the dog
- Educate pet owners on grooming maintenance and at-home care to promote overall wellness for their dogs
- Collaborate with the General Manager and store team members to create a positive and fun work environment
Qualifications
- Must love dogs
- 3+ years proven experience as a professional groomer with a strong portfolio of successful grooming work
- In-depth knowledge of various grooming and styling techniques, especially breed-specific cuts, styling techniques, and grooming standards
- Ability to spend up to 100% of work time standing, lifting 50+ pounds
- Ability to work flexible days and hours, including holidays and weekends
- Ability to work cohesively with others in a fun, fast-paced environment
- Strong customer service skills, along with customer tolerance
- Excellent communication skills, strong attention to detail
- Compassion and patience when handling the dogs in our care ensuring they have a positive experience throughout the grooming process
Compensation Package
- 30% commission based on total grooming sales
- Pay rate of $16 per hour
- 100% tips you keep
Requirements
ï Bring your own grooming tools
ï Tools must be in good condition
ï It is your responsibility to maintain grooming tools
ï Ability to work in a noisy and busy environment
ï Commitment to ongoing education and certification
ï Familiarity with animal behavior and health conditions
ï Adherence to the highest standards of cleanliness and hygiene
ï Punctuality and reliability in attendance and performance
Core Competencies
- Customer Service Excellence: Provide outstanding customer service by active listening, offering grooming recommendations, and addressing any questions or concerns.
- Dog Handling Skills: Demonstrate compassion and patience when handling dogs, ensuring they have a positive experience throughout the grooming process.
- Team Collaboration: Work cohesively with the General Manager and store team members to create a positive and fun work environment.
- Technical Grooming Expertise: Possess in-depth knowledge of various grooming and styling techniques, including breed-specific cuts and grooming standards.
- Attention to Detail: Exhibit strong attention to detail in all aspects of grooming, monitoring dogs for signs of discomfort or illness, and maintaining grooming tools and equipment safely and efficiently.
We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like It's the Most Exciting Day Ever!
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For more information about Dogtopia visit www.dogtopia.com