About Us

At Mr. Splash Car Wash, we take pride in being a locally owned and community focused business, dedicating ourselves to delivering exceptional service while setting the standard for quality and integrity in our industry. We believe in fostering a culture of respect, collaboration, and growth, where every team member gains empowerment and recognition. Our commitment goes beyond just providing a job: we offer a place for both personal and professional development in a supportive, balanced work environment. Join us to make a lasting impact in our community, where potential thrives, and a commitment to excellence that’s rewarded.

Position Overview

As a Site Manager at Mr. Splash Car Wash, you’re not just leading the team—you’re leading an experience. This is a hands-on, high-energy role for someone who thrives on building strong teams, loves a fast-paced environment, and knows how to balance the art of customer service with smooth, effective operations. You’ll have the chance to leave your mark on a growing company, work with exceptional people, and provide a clean car and a smile to every customer.

Why You’ll Love This Job

• Impact: You’ll play a huge role in the satisfaction of thousands of customers and the success of your location.

• Growth: We’re expanding, and you’ll have a front-row seat with opportunities to grow right along with us.

• Team Spirit: We’re all about camaraderie, and you’ll help build and lead a team that’s as excited to be here as you are.

Key Responsibilities

• Lead and Inspire: Be the hands-on leader of a high-performing team. Train, motivate, and empower every team member to make every car, every wash, and every customer interaction the best it can be.

• Customer-Focused Operations: Deliver an amazing experience to our members and customers, from greeting them with a friendly smile to ensuring every car leaves sparkling clean.

• Team Development: Cultivate a team that’s motivated, customer-focused, and skilled. Conduct regular training, provide feedback, and foster a positive, growth-minded work environment.

• Drive Memberships: Memberships are our foundation, and you’ll play a key role in promoting and retaining memberships, ensuring every customer understands the benefits and value.

• Operational Excellence: Keep things running smoothly by managing scheduling, ensuring efficient workflows, and proactively identifying and resolving any operational challenges.

• Safety & Maintenance: Prioritize a safe environment, handle daily inspections, and coordinate maintenance to ensure equipment is always in top condition.

• Sales and Financial Reporting: Monitor location performance, manage the budget, and report on sales, memberships, and operational costs. Ensure our Rock County location remains profitable and meets targets.

What We’re Looking For

• Experience: At least 2+ years in a supervisory or management role, ideally in a customer-service-focused environment.

• Leadership: You know how to motivate and lead a team and bring out the best in everyone.

• Customer-Centric Mindset: Strong communication skills, a positive attitude, and a natural ability to connect with customers.

• Operational Savvy: Ability to juggle day-to-day operations with big-picture goals. Experience with scheduling, inventory, and basic financial reporting is a plus.

• Problem Solver: Quick to address and solve challenges in a fast-paced environment.

• Passion for Excellence: You take pride in delivering a high-quality experience and are driven by continuous improvement.

Perks

• Competitive Pay & Bonuses

• Health Stipend

• Growth Opportunities

• Team-Building Events & Fun Environment

If you’re ready to take charge, build a great team, and make an impact in Rock County, it’s time for you to join Mr. Splash and lead a team that’s as driven as you are!

Location: Janesville 1608 Milton Ave, Janesville, WI 53545, USA