Chick-fil-A Post Road - Kitchen Team Director (IN TRAINING)

Are you looking for work that positively influences those around you? Do you want to work for a company that is a part of customers’ lives and the communities it serves? Do you love working in a fast-paced team environment? Come and join our Chick-fil-A team! At Chick-fil-A we are looking for leaders who have a passion for developing others. A shift leader is a crucial part of our business. A shift leader is the face of the restaurant during their shift and is responsible for ensuring each guest that visits walks away having a remarkable experience.

The Kitchen Team Leader is responsible for:

• Consistently delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
• Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen.

Those behaviors include:

• Sense of Urgency that creates surprisingly fast Speed of Service
• Attention to detail that ensures preparation and production procedures are followed
• Execution of systems that ensure a refreshingly clean environment
• Maintaining a work environment that ensures and promotes food safety
• Vigilant attention to the organization and appearance of the kitchen

As a Restaurant Team Leader you will:

• Demonstrate a passion for the business and lead the overall operations
• Lead daily activities to ensure guests receive excellent customer service
• Demonstrate a strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities

Behavior Characteristics:

• Work a maximum of up to forty hours per week in the restaurant
• Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation
• Ability to receive and provide coaching to the team
• Be able to connect with a multicultural team
• Enthusiastically and passionately lead the Kitchen team

Requirements:

• Minimum 2 to 5 years’ experience working as kitchen leader in a similar restaurant concept.
• Demonstrated track record of strong leadership and ability to lead high performing teams.
• Demonstrated ability to achieve positive financial results.
• Is genuinely hospitable, warm, sensitive, and polite to our Guests.
• Excellent leadership and motivational skills.
• Excellent interpersonal/listening/communication skills. Excellent problem resolution/Guest recovery skills.
• Attention to detail and analytical skills.
• Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
• Remains positive and calm under stressful conditions.
• High-level organizational skills.
• Experienced and proficient in the use of basic computer technology (i.e., POS systems, Microsoft Office programs, etc.).
• Commits to professional and personal self-development.