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Dairy Queen Careers and Jobs

Shift Manager

Full-time
Rate of payStarting at $16 per hour

Dairy Queen - Immediate Shift Manager Needed


Are you passionate about creating positive memories and providing exceptional service? Do you thrive in a fast-paced environment and enjoy assisting in leading a team to success?


Dairy Queen is looking for a skilled Shift Manager to help run our store effectively, ensuring that every fan has a memorable experience. As a Shift Manager, you will assist the Store Manager in various aspects of restaurant operations, from financial performance to team management, setting high standards for operational excellence. Join us in our mission to be the world's favorite quick-service restaurant!


Benefits:

  • Paid training opportunities
  • Flexible schedule
  • 401k matching
  • Bonus Program

Requirements:

  • Perform well under pressure in a high-volume restaurant
  • Ability to stand for long periods and lift up to 50 pounds
  • Ability to supervise employees effectively and ensure positive guest experiences
  • Cash-Handling skills

Essential Functions & Duties:

  • Manage restaurant operations during shifts, ensuring quality, service, and atmosphere meet or exceed our fans expectations
  • Train and develop team members
  • Assist in executing the business plan to optimize sales and profit
  • Focus on exceptional fan service and building customer relationships
  • Reconcile any guest complaints using our BLAST method to ensure fan satisfaction
  • Perform opening and closing tasks to ensure smooth operations

Qualifications:

  • 1-3 years of high-volume restaurant leadership experience preferred
  • Strong knowledge of safe food handling practices
  • Ability to obtain ServSafe® certification
  • Excellent customer service and hospitality skills

Join Dairy Queen as a Shift Manager and be part of a dynamic team dedicated to creating memorable experiences for our fans!

Dairy Queen - St.Joseph

2901 Niles Ave, St Joseph, MI, 49085
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