Crumbl Cookies - Shift Lead

Are you a highly skilled and motivated individual who thrives in a fast-paced environment? Do you have a passion for providing excellent service and leading a team? If so, we have the perfect opportunity for you!

Crumbl Cookies is seeking a talented Shift Lead to join our team. As a Shift Lead, you will oversee daily operations during designated shifts, supervise employees, and ensure our customers receive outstanding service. You can work with delicious cookies and be part of a fun and loving team. Join us and be part of our journey to create the world's best chocolate chip cookie!

Benefits:

• $22 per hour plus Tips = $23-24 per hour total average
• 8 hour Work Shifts
• Closed on Sundays
• Employee Discount

Requirements:

***Food & Beverage or Fast Food Supervisor or Shift Lead Experience Required***

***Must be an Adult and HS Graduate***

• Excellent communication and interpersonal skills
• An eye for detail and accuracy
• Reliable, with high integrity and a strong work ethic
• Confident problem solver
• Team Player
• Professional appearance and attitude
• Computer literacy
• Proactive organizational skills
• Ability to keep a positive attitude in a fast-paced environment
• Must have food handlers certification at the time of hire
• Must have open availability
• Must be able to shift from station to station
• Someone to lead by example while following manager and owner rules and corporate policies
• Someone to set an example to bakers by following the guidelines of Crumbl’s policies

Responsibilities:

• Ensure employees reporting to you meet performance expectations
• Effectively instructing other employees on the shift
• Establish a safe, secure, and healthy work environment
• Meet deadlines
• Approve work hours
• Maintain excellent customer service at all levels
• Supervising employees, assigning duties, and creating a shift schedule
• Monitoring team performance and ensuring duties are performed efficiently
• Reporting any issues that arise during the shift to management
• Managing employee requests and transgressions
• Ensuring compliance with company policies, health, and safety standards
• Coaching team members and training new staff
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits
• Handling customer issues and employee disputes

Location:

31047 Courthouse Dr, Union City, CA, 94587

If you are ready to take on this exciting opportunity and be part of our amazing team, apply now! We look forward to hearing from you.