Job Summary
At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. The Team Member treats those they work with, as well as guests, with honor, dignity, and respect – all day, every day.
A Team Member will receive proper training in their role and should be able to execute excellence within each position. They are considered the example of excellence that Team Members-in-Training should strive to become. They can be relied upon to resolve minor operational issues. A Team Member should support the execution of our restaurant training plan. Their role is to reinforce and uphold all Pathway operational procedures and restaurant handbook policies on a daily basis. They will also play a primary role in training new Team Members-in-Training. Team Members may be assigned Team Members-in-Training for the duration of their training week, or may support training new Team Members-in-Training for single shifts depending on availability and business needs.
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Employee Assistance Program (EAP)
- Scholarship opportunities
- Free college (online) through Point University
- Competitive pay
- Meal credit
Competencies:
- Embody CDC’s Core Values (Heart for Service, Go Hard or Go Home, Have Each Other’s Backs, and Pursue Excellence)
- Be consistent, reliable and present
- Treat all co-workers and guests with Honor, Dignity and Respect
- Remain confident and positive in busy situations
- Have a passion for organization and attention to detail
- Perform tasks at a pace that can keep up with the demands of the business
- Have a positive, stress-free attitude in all situations
Responsibilities:
- Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
- Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
- Stock kitchen inventory as needed
- Keep the kitchen neat, clean and orderly at all times
- Keep up-to-date with new products rolled out by Chick-fil-A
- Train Team Members-in-Training
- Work safely around kitchen equipment and report any maintenance issues to Leadership
- Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
- Complete all opening or closing tasks as assigned
- Show up on time for scheduled shifts
- Communicate clearly
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Requirements:
- Must be at least 18 years old
- Ability to work in a fast-paced environment
- Be willing and able to work a flexible schedule
- Able to lift, push, pull and carry or otherwise move 50 pounds regularly
- Able to move objects and use abdominal and lower back muscles to provide support over time without fatigue
- Able to stand for extended periods of time
- Basic mathematical skills
Availability Requirements:
- Must be available to work Friday and Saturday
- Must be available to either open or close the restaurant daily
- Must be available to work a minimum of 20 hours per week
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.