Job Summary

At Chick-fil-A, the Front of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Front of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Front of House Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. The Front of House Team Member treats those they work with, as well as guests, with honor, dignity, and respect – all day, every day.

A Team Member will receive proper training in their role and should be able to execute excellence within each position. They are considered the example of excellence that Team Members-in-Training should strive to become. They can be relied upon to resolve minor operational issues. A Team Member should support the execution of our restaurant training plan. Their role is to reinforce and uphold all Pathway operational procedures and restaurant handbook policies on a daily basis. They will also play a primary role in training new Team Members-in-Training. Team Members may be assigned Team Members-in-Training for the duration of their training week, or may support training new Team Members-in-Training for single shifts depending on availability and business needs.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Employee Assistance Program (EAP)
• Scholarship opportunities
• Free college (online) through Point University
• Competitive pay
• Meal credit

Competencies:

• Embody CDC’s Core Values (Heart for Service, Go Hard or Go Home, Have Each Other’s Backs, and Pursue Excellence)
• Be consistent, reliable and present 
• Treat all co-workers and guests with Honor, Dignity and Respect
• Consistently exemplifies the Core 4  
• Remain confident and positive in busy situations
• Have a passion for organization and attention to detail
• Perform tasks at a pace that can keep up with the demands of the business
• Have a positive, stress-free attitude in all situations

Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Show up on time for scheduled shifts 
• Communicate clearly 
• Stock products and supplies
• Train Team Members-in-Training 
• Other duties as assigned

Requirements:

• Must be at least 18 years old
• Ability to work in a fast-paced environment
• Be willing and able to work a flexible schedule
• Able to lift, push, pull and carry or otherwise move 50 pounds regularly
• Able to move objects and use abdominal and lower back muscles to provide support over time without fatigue
• Able to stand for extended periods of time
• Basic mathematical skills

Availability Requirements:

• Must be available to work Friday and Saturday 
• Must be available to either open or close the restaurant daily
• Must be available to work a minimum of 20 hours per week

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.