Reports to: Operator, Executive Director
Responsibilities:
- Leadership: Provide strong leadership and guidance to the back of house team, including team members, trainers, shift leaders and back of house managers to ensure smooth operations and consistent food quality.
- Food Preparation and Production: Oversee the preparation, cooking and presentation of menu items according to Chick-fil-A's high-quality standards and specifications.
- Inventory Management: Manage inventory levels, ordering, and storage of ingredients and supplies, ensuring optimal stock levels while minimizing waste minimizing, food cost and labor. As well as optimizing productivity Key Performance Indicators.
- Kitchen Operations: Maintain a well-organized kitchen environment, including equipment maintenance, cleanliness, and compliance with food safety regulations.
- Menu Development and Innovation: Collaborate with the certified trainer and training manager, to deploy and train about new menu items, limited-time offers, and seasonal specials that align with Chick-fil-A's brand and customer preferences.
- Quality Control: Implement quality control measures to consistently deliver exceptional food products and uphold Chick-fil-A's taste and presentation standards, performing to performance standards.
- Cost Control: Monitor and manage kitchen-related expenses, including food costs, labor costs, and waste reduction, to meet budgetary goals while maintaining food quality.
- Collaboration: Work closely with FOH staff, including the management team and FOH Team members, to ensure seamless coordination and exceptional guest experiences.
- Compliance and Safety: Ensure compliance with local health department regulations, food safety standards, and Chick-fil-A's operational policies, taking necessary actions to address any violations or concerns.
- Flexibility: Willingness to work in a staff position if needed, stepping in to support kitchen operations and provide hands-on assistance.
Requirements:
- Previous experience in a culinary leadership role, preferably in a fast-food or quick-service restaurant setting.
- Strong knowledge of kitchen operations, food preparation techniques and food safety practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage and motivate a team in a fast-paced environment.
- Proficiency in inventory management, cost control and kitchen organization.
- Flexibility to work varied shifts, including weekends and holidays.
- Familiarity with Chick-fil-A's brand and values is desirable.
- Relevant culinary certifications or education is a plus, but not always required.
Compensation/Benefits:
- Competitive Pay - $25-$30/hr
- Bonus opportunities
- Health, dental, vision insurance contributions for active participants
- Free food every shift - up to $3,500 annual value
- Scholarship opportunities - $1,500, $2,500 and $25,000 amounts available to earn
- Career advancement opportunities
- Gym membership stipend
- Company cell phone
- Closed on Sundays
- Overtime possible
- Earn 5 days of PTO every 6 months worked
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.