Ziggi's Coffee is Hiring a Talented Barista
Are you seeking to become part of a vibrant culture where delivering exceptional customer service is paramount and fun is part of the package?
Ziggi’s Coffee is seeking a motivated Barista to join our team! As a Barista at Ziggi's Coffee, you will have the opportunity to craft handcrafted drinks, serve breakfast and lunch options, and contribute to creating a positive experience for our customers.
Position Summary:
- A Barista provides excellent customer service and serves quality products, in a positive, energetic, and team-oriented environment. Their duties include working with other Baristas to help take orders, make drinks, and provide timely service to customers.
- Essential Functions:
- Ensures the Ziggi's "Standards of Service" are always in place -exceptional customer service, excellent drink/food quality, accuracy, consistency, and speed of service.
- Maintains great and consistent communication with staff and managers.
- Adheres to all Ziggi's Coffee policies and procedures.
- Greets customers in a friendly manner and takes food and drink orders.
- Prepares and serves beverages, ranging from simple to elaborate ones.
- Prepares and serves food items such as burritos, sandwiches and various pastries.
- Answers customers’ questions about menu choices.
- Promotes and recommends menu options to customers.
- Takes payment from customers.
- Maintains inventory and equipment by cleaning, troubleshooting and scheduling repairs.
- Keeps the work environment sanitary and organized.
- Evaluates and modifies processes to improve efficiency and quality of service.
- Any other duties, as assigned.
Knowledge, Skills and Abilities:
- Have prior coffee experience (preferred, but not required)
- Ability to listen well and communicate in a professional and friendly manner.
- Ability to focus on customer satisfaction.
- Ability to practice basic safety procedures with respect to equipment and handling hot beverages.
- Ability to be efficient and organized.
- Ability to build good relationships with customers.
- Ability to maintain a clean work environment.
- Ability to keep supplies replenished to minimize downtime.
- Ability to be enthusiastic and outgoing with a passion for service.
- Ability to gauge customers’ preferences.
- Ability to communicate effectively both verbally and in writing.
- Ability to apply appropriate decision-making within scope of work procedures.
- Ability to establish and maintain effective working relationships with other employees.
- Flexibility in hours worked, including weekends and holidays.
Physical Demands:
- The employee is required to frequently stand, walk, sit, use hands and fingers, reach and lift with arms, climb, stoop, kneel, crouch, or crawl.
- The employee is required to frequently lift up to 30 pounds without assistance.
- Specific vision abilities required by this job include close vision; distance vision; peripheral vision; depth perception; and the ability to adjust focus.
Job Perks:
Flexible schedule
Employee discount
Tips supplements
Skills You Will Learn:
- Mastering the art of coffee-making
- Providing fast and friendly service
- Creating a positive customer experience
Join Ziggi's Coffee as a Barista and be part of a fun, dynamic team dedicated to serving the finest coffee and food options to our customers. Apply now and start your journey with us!