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Chick-fil-A Careers and Jobs

Hospitality Shift Leader

At Chick-fil-A, the Shift Leader role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Shift Leaders gain life experience that goes far beyond serving a great product in a friendly environment. Shift Leaders direct each shift by guiding the team to provide genuine hospitality while maintaining a fast and accurate experience for every guest that comes through.


Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning firsthand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay
  • Free online college
  • Free food while working and discounted food when not working

Front of House Shift Leader Responsibilities:

  • Provide genuine hospitality to guests
  • Honor and encourage others to follow the vision and values of the Restaurant
  • Multitask quickly, yet thoroughly
  • Be team-oriented, adaptable, dependable, with a strong work ethic
  • Communicate effectively with guests and Team Members
  • Adhere to Chick-fil-A rules and dress code at all times
  • Maintain a clean and safe environment
  • Able to provide direction and delegation to all team members to ensure the shift runs smoothly
  • Manage detailed cash handling and reporting
  • Open or close the store safely
  • Able to provide direction and delegation to all team members to ensure the shift runs smoothly
  • Focus on speed of service and accuracy
  • Assist in training new team members

Qualifications and Requirements:

  • Consistency and reliability
  • Cheerful and positive attitude
  • Customer service oriented
  • Strong interpersonal skills
  • Works well independently and in a team environment
  • Must be 18 years of age or older and out of high school
  • Have a valid driver's license
  • Have the ability to lift and carry 25 pounds regularly
  • Have the ability to stand for long periods
  • Have 1 year of leadership experience
  • Become an expert in all FOH areas

Availability Requirements:

  • Maintain 3 days a week (20 hours minimum) year-round
  • Able to work at least 2 Saturdays per month
  • Be able to open (5:30 AM start) or close (11:00 PM end)

Chick-fil-A - Greengate Centre FSU

900 Greengate Center Cir, Greensburg, PA, 15601
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.