At Chick-fil-A De Zavala, the Director of Operations role is more than just a job—it’s an opportunity to lead and oversee the overall success of our restaurant operations. Our team is dedicated to creating exceptional experiences, not only through great food but also by fostering a positive and efficient environment for both our team and guests. Chick-fil-A offers a fantastic opportunity for individuals from all backgrounds! We are seeking friendly, enthusiastic individuals who are passionate about serving others and ensuring every guest has a memorable experience. We’ll provide all the training and support you need to excel!
Director of Operations Description:
Works together with the other restaurant leaders, overseeing their growth and work, in order to accomplish the Franchise Owner/Operator’s vision for the restaurant. A Director will serve in Kitchen or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. Position yearly earnings is based on hourly wages earned from a 40-60 hour work week.
Outcomes:
- Leads by example
- Leads the team in their area of the business (Operations, Kitchen, Marketing, Training, Catering, or Hospitality)
- Partners with the Franchise Owner/Operator
- Practices cost efficiency for food, condiments, and paper items to ensure a profitable business
- Ensures customer satisfaction at all times
- Engages in immediate problem resolution and short-term plans to correct critical issues
- Drives financial performance and provides feedback to leadership and suggest operational actions required to achieve financial targets
Behaviors:
- Smiles
- Honest
- Positive attitude
- Optimistic
- Speaks loudly and enthusiastically
- Tenacity to carry through on projects
- Chemistry with rest of team
- Reliable
- Attention to details
- Proactive
- Consistent with Chick-fil-A’s companywide culture
- Calm under pressure
- Multitask to lead a number of projects at the same time
- Loves serving people
Benefits we offer:
- Health, Dental, and Vision Insurance
- Vacation
- Paid time off
- Paid Training
- Free employee and family meals
- Sundays off
- Career Options to become a CFA Franchisee or Staff member for CFA Inc.
- 100% PAID TUITION at our partner school Point University (https://point.edu)
- Remarkable Futures Scholarships Opportunity ($2500 - $25000)
- Competitive Wages
- Professional & Leadership Development
- Community-oriented Environment
