At Chick-fil-A De Zavala, the Hospitality Manager role is more than just a job—it’s an opportunity to make a real impact on the guest experience while leading a passionate team. Our team creates meaningful experiences by providing not only delicious food but exceptional service in a welcoming environment. Chick-fil-A offers a great opportunity for people from all backgrounds! We are looking for friendly, energetic people who love serving others and ensuring every guest leaves with a smile. We’ll teach you everything you need to know to succeed!
Description:
- Works together with the other restaurant leaders in order to accomplish the Franchise Owner/Operator’s vision for the restaurant.
- A Hospitality Manager will serve in front of house operations, driving sales, profit, and morale while maintaining a busy lobby and driver-thru, speed, cleanliness, and an attentive and courteous team.
- Reports to Hospitality Director.
- Availability: 2 PM - 12:30 AM, 5 days per week, 40-60 hours expected weekly
- Pay/offer will be commensurate with previous experience and results.
Critical Behaviors:
- Leads by example WORK SIDE by SIDE with the team
- Leads a hospitality team that is FAST, CLEAN, KIND and COURTEOUS producing an experience that increases guests loyalty and trust in our brand
- Understands cost-efficiency (food, condiments, paper) to ensure a profitable business
- Leads the team to ACHIEVE RESULTS
- COACHES and DEVELOPS individuals to make them better at their jobs
- Delights in SERVING our GUESTS and TEAM at all times
- Welcomes FEEDBACK as the primary method of GROWTH - thick skin!
- Engages proactively in PROBLEM SOLVING and PLANNING, and EXECUTION of plans to improve performance
Qualities:
- Selflessness - Loves Serving others
- Humility
- Trustworthy
- Grit! Perseverance!
- Desire to Grow
- Desire to see Others Grow
- Optimistic
- Communicates Clearly and Enthusiastically
- Likes Details
- Proactive
- Thrives under Pressure
Benefits:
- 100% PAID TUITION at our partner school Point University (https://point.edu)
- Remarkable Futures Scholarships Opportunity ($2500 - $25000)
- Vacation and Insurance Opportunity after 1 year or promotion
- Career Options to become a CFA Franchisee or Staff member for CFA Inc.
- Free employee and family meals
- Sundays off
- Competitive Wages
- Leadership Development
- Community-oriented Environment