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Hospitality Manager - Evening Shift

Rate of pay$18 - 22 per hour

At Chick-fil-A De Zavala, the Hospitality Manager role is more than just a job—it’s an opportunity to make a real impact on the guest experience while leading a passionate team. Our team creates meaningful experiences by providing not only delicious food but exceptional service in a welcoming environment. Chick-fil-A offers a great opportunity for people from all backgrounds! We are looking for friendly, energetic people who love serving others and ensuring every guest leaves with a smile. We’ll teach you everything you need to know to succeed!


Description:

  • Works together with the other restaurant leaders in order to accomplish the Franchise Owner/Operator’s vision for the restaurant.
  • A Hospitality Manager will serve in front of house operations, driving sales, profit, and morale while maintaining a busy lobby and driver-thru, speed, cleanliness, and an attentive and courteous team.
  • Reports to Hospitality Director.
  • Availability: 2 PM - 12:30 AM, 5 days per week, 40-60 hours expected weekly
  • Pay/offer will be commensurate with previous experience and results.

Critical Behaviors:

  • Leads by example WORK SIDE by SIDE with the team
  • Leads a hospitality team that is FAST, CLEAN, KIND and COURTEOUS producing an experience that increases guests loyalty and trust in our brand
  • Understands cost-efficiency (food, condiments, paper) to ensure a profitable business
  • Leads the team to ACHIEVE RESULTS
  • COACHES and DEVELOPS individuals to make them better at their jobs
  • Delights in SERVING our GUESTS and TEAM at all times
  • Welcomes FEEDBACK as the primary method of GROWTH - thick skin!
  • Engages proactively in PROBLEM SOLVING and PLANNING, and EXECUTION of plans to improve performance

Qualities:

  • Selflessness - Loves Serving others
  • Humility
  • Trustworthy
  • Grit! Perseverance!
  • Desire to Grow
  • Desire to see Others Grow
  • Optimistic
  • Communicates Clearly and Enthusiastically
  • Likes Details
  • Proactive
  • Thrives under Pressure

Benefits:

  • 100% PAID TUITION at our partner school Point University (https://point.edu)
  • Remarkable Futures Scholarships Opportunity ($2500 - $25000)
  • Vacation and Insurance Opportunity after 1 year or promotion
  • Career Options to become a CFA Franchisee or Staff member for CFA Inc.
  • Free employee and family meals
  • Sundays off
  • Competitive Wages
  • Leadership Development
  • Community-oriented Environment

Chick-fil-A - Chick-fil-A De Zavala Road

5189 De Zavala Rd, San Antonio, TX, 78249
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.