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Hospitality Trainer

Rate of pay$15 - 18 per hour

At Chick-fil-A De Zavala, the Team Member role is more than just a job, it’s an opportunity. Our team gains life experiences that go beyond only serving great product in a friendly environment. Chick-fil-A is a great opportunity for people of all backgrounds, and no experience is necessary. We are looking for friendly, enthusiastic people who enjoy serving others, and ensure each guest leaves with a smile. We will teach you the rest!


Do you enjoy…

  • Serving others
  • Fast-pace, high demand
  • High standards
  • Problem solving
  • Constructive feedback

Our team is looking to add enthusiastic, hard-working, and friendly individuals with a heart to serve guests! As our restaurant continues to expand, there are many opportunities for YOUR GROWTH.


Description:


Works together with the team, overseeing their growth and work, in order to accomplish the Franchise Owner/Operator’s vision for the restaurant. A Trainer will serve in Kitchen and/or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. They will have a special focus on team member development and training, overseeing training processes and scheduling.


*To meet high/day/4-day availability requirements, the team member must be able to work 36+ hours per week.*


PAY / Hourly Rates:

  • $15/hr for High Availability
  • $14/hr for Day Availability OR 4-day
  • $13/hr for Lunch Availability
  • $11/hr for Limited Availability

Opportunity for raises!

  • Completion of Skill Test 1 Requirements: 50¢
  • Completion of Trainer Requirements: 50¢
  • Completion of Skill Test 2 Requirements: $1.50
  • Completion of Shift Leader Requirements:50¢

Desired Skills:

  • Seeks out work without being asked
  • Helps to seek and solve problems 
  • Strong sense of urgency and initiative!
  • Cares about quality of work and most importantly, our guests
  • Customer-friendly demeanor and willingness to serve anywhere needed
  • Ability to work outdoors for extended periods of time in a variety of weather conditions (10+ hr shift)
  • Walk, bend, kneel, squat, stand, and lift heavy objects
  • Able to lift 40 - 50 pounds on a consistent basis
  • Strong team-working skills - gets along well with others
  • Communication skills, verbal and written (English fluency preferred)
  • Able to maintain an optimistic and friendly attitude throughout shift
  • Able to excel in a fast-paced, PRESSURE-filled environment 
  • Ability to multitask
  • Detail-oriented

Responsibilities:

  • Welcomes guests as they enter the restaurant or drive-thru
  • Answers guest questions, offers recommendations, and provides general assistance to guests
  • Takes guest orders, processes payments accurately, and maintains an accurate cash drawer
  • Always be ATTENTIVE, COURTEOUS, and FRIENDLY
  • Move with URGENCY 
  • Ensures orders are complete and delivers food to guests
  • Constantly cleaning and stocking areas in the restaurant
  • Cleans various areas of the restaurant, including tables, counters, floors, trash bins and restrooms
  • Maintain strict adherence to food safety procedures
  • Assist with all food preparation and set up when required
  • Follow procedures to ensure an outstanding guest experience
  • Any other duties and responsibilities as directed by restaurant leadership

Great BENEFITS of working at Chick-fil-A De Zavala:

  • 100% PAID TUITION at our partner school Point University (https://point.edu)
  • Remarkable Futures Scholarships Opportunity ($2500 - $25000)
  • Free employee and family meals
  • Flexible Hours
  • Pay Raise Opportunities
  • Insurance Opportunity after 1 year
  • Closed Sundays
  • Community-oriented Environment
  • Long Term Career Opportunity & more

Chick-fil-A - Chick-fil-A De Zavala Road

5189 De Zavala Rd, San Antonio, TX, 78249
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.