Lead Host/Hostess| Mama Ricotta's

Up to $22/hour depending on experience

Mama Ricotta’s is consistently rated among the city’s best Italian restaurants providing exemplary service to our guests since 1992. After 30 years in business, Mama Ricotta's restaurant is expanding and refreshing its location housed in the Midtown area of Uptown Charlotte.

The Mama Ricotta’s team is looking to add a Lead Host / Hostess to our restaurant. We strive to deliver warm and welcoming visits to every guest that walks through the front door. As the lead host/hostess, you will act as the guest's first and last impression of our team. You will set the tone for their experience and manage reservations/seating guests.

Why Join Our Team?

As a Host / Hostess at Mama Ricotta’s you will:

• Have substantial earnings potential
• Be offered fun incentives
• Enjoy 50% off your meal at all our FS Food Group concepts
• Real path to management – most shift managers are promoted from within
• Flexible scheduling

Lead Host Responsibilities Include:

• Happily welcome and greet guests upon arrival
• Make all our guests feel comfortable and let them know you’re there to personally take care of them
• Make reservations for our guests and manage wait list technology
• Know regulars by name (know their preferences and needs)
• Reset tables to our standards before showing guests to their table
• Thank guests as they leave and invite them to return

We Are Looking for a Host Who:

• Has at least 2 years of hosting experience
• Has weekend and night availability
• Is able to stay calm in high-pressure situations
• Has a warm and welcoming personality
• Has excellent communication skills
• Has a working knowledge of online reservation systems
• Is able to stand for long periods of time
• Can lift up to 25 pounds
• Is a team player and a problem solver
• Thrives in a constantly changing environment

Company Information

FS Food Group is an equal-opportunity employer. All applicants will be considered for

employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Disclaimer: The above job description is not an exhaustive list of all duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at FS Food Group, employment is “at will” or voluntary on both the part of the employee or employer. This means employment can be terminated by either party with or without notice and/or with or without cause.