Day time Team Member

$11 - 14.75 per hour

PRIMARY OBJECTIVE

Serve excellent food with hustle and heart by giving your very best every shift

EXHIBIT OUR MISSION AND VALUES

Develop caring leaders that serve excellent food with hustle and heart

Excellence - We achieve the highest level of quality in everything we do and have a relentless drive to move our business forward.
Integrity - We are committed to doing the right thing, no matter what.
Responsibility - We show up to work ready, steward resources and minimize waste
Growth - We are open-minded to new ideas, value coaching and personal development and know we never graduate from the basics.
Teamwork - We value team unity by having open and honest discussions, and we respect each other, even when we disagree.
Hustle - We take action and move with urgency and purpose.
Hospitality - We commit to the guest being our #1 priority no matter what. We serve from the heart and strive for them to feel immediately known. We take the initiative to anticipate their needs.

FOLLOW OUR RULES OF ENGAGEMENT

Assume positive intent
Share needed information vs complaining
Tone of voice and non-verbal’s are respectful (caution when using sarcasm)
Treat each other how you want to be treated
Tell the truth and don't get offended when others share feedback
Zero gossip-tell the person who needs to hear the information and leave out the others
Choose private locations for sensitive conversations, not in front of the team or guests
Never be threatened by the success of others, rather celebrate the wins of those around you
Do not blame others, but take ownership

REPORTS TO: Supervisor

KEY TASKS & RESPONSIBILITIES

Demonstrates strong Pathway knowledge and able to execute all operational Chick-fil-A procedures in their area of expertise
Show genuine hospitality and demonstration of the Core 4 to every guest
Provide great food, fast and accurately
Take customer orders with genuine hospitality
Assemble customer orders with accuracy
Maintain restaurant cleanliness, by breaking down boxes, taking stickers off dishes, sweeping floors, changing trash cans etc.
Jolt checklists including BOH, FOH and weekly cleaning
Manages food waste by following the cool down system, and tracking waste with Q-tally
Following all opening and closing procedures

BEHAVIORAL EXPECTATIONS

Represent the brand of Chick-fil-A in a positive manner at all times
Maintain a positive attitude
Display a professional appearance and posture at all times
Following all uniform, jewelry and hygiene requirements
Take Initiative when seeing something out of place or dirty
All communication is clear, concise and in a timely manner
Time management, being on time for every shift (1 minute is late)
Staying calm under pressure
Customer focused, strive for them to feel immediately known
Upholding positive team culture

KEY PERFORMANCE INDICATORS

Jolt checklist, 90% completion rate
CEM: Top 20% in all Metrics

Chick-fil-A - St. Clairsville

67950 Mall Ring Rd, St Clairsville, OH, 43950

Apply

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.