At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun! Our General Manager is key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better.
Requirements
Minimum of 2 years of managerial experience in the restaurant or fast-casual field required.
Experience recruiting, hiring, training & developing employees.
Experience in growing sales & providing excellent customer service.
Demonstrated ability to drive operational excellence in both front of the house & back of the house.
Must have a proven track record of managing cost of goods & labor.
Strong skills in understanding P&L reports & budgets.
Basic computer skills, including Microsoft Word, Excel and Outlook.
Effective verbal & written communication skills.
Must have open availability!
Duties & Responsibilities
Monitor sales growth & cost control of the café against the budgeted expectation & historical performance, to ensure that profit goals are met.
Maintains & exceeds customer expectations to build brand loyalty.
Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards.
Communicates & stays updated on all marketing & promotional materials.
Executes marketing & sales programs, following appropriate guidelines.
Builds café sales by cultivating relationships in the business community & initiating local store marketing campaigns.
Benefits
NO LATE NIGHTS!(Store closes at 9pm)
Paid time off*
Great Pay!
Strong Bonus Structure!
*after one year