We are searching for a general manager that has exceptional interpersonal skills, is self-motivated, results-driven, loves people and cookies, and is committed to living the ideals of the Crumbl brand family
Responsibilities:
- Delegating responsibilities and supervising business operations.
- Maintaining knowledge and skills for baker and driver positions and fills in as necessary
- Hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities
- Resolving conflicts or complaints from customers and employees
- Monitoring store activity and ensuring it is properly provisioned and staffed
- Analyzing information and processes and developing more effective or efficient techniques and strategies
- Establishing and achieving business and profit objectives
- Maintaining a clean, tidy business, ensuring that signage and displays are attractive
- Generating reports and presenting information to upper-level managers or other parties
- Ensuring staff members follow company policies and procedures
- Other duties to ensure the overall health and success of the business
- Committed to bringing family and friends together over the world's best box of cookies!
Requirements:
- Previous experience managing others required
- High School Diploma, preferred
- Strong understanding of business management, financial, and leadership principles
- Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
- Time and project management skills
- Ability to analyze processes and information, identify problems and trends, and develop practical solutions and strategies
- Commitment to providing exceptional service to customers and support to staff members