We are searching for a general manager that has exceptional interpersonal skills, is self-motivated, results-driven, loves people and cookies, and is committed to living the ideals of the Crumbl brand family

Responsibilities:

• Delegating responsibilities and supervising business operations.
• Maintaining knowledge and skills for baker and driver positions and fills in as necessary
• Hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities
• Resolving conflicts or complaints from customers and employees
• Monitoring store activity and ensuring it is properly provisioned and staffed
• Analyzing information and processes and developing more effective or efficient techniques and strategies
• Establishing and achieving business and profit objectives
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive
• Generating reports and presenting information to upper-level managers or other parties
• Ensuring staff members follow company policies and procedures
• Other duties to ensure the overall health and success of the business
• Committed to bringing family and friends together over the world's best box of cookies!

Requirements:

• Previous experience managing others required
• High School Diploma, preferred
• Strong understanding of business management, financial, and leadership principles
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
• Time and project management skills
• Ability to analyze processes and information, identify problems and trends, and develop practical solutions and strategies
• Commitment to providing exceptional service to customers and support to staff members