Shift Manager - Chick-fil-A

Are you a highly skilled and motivated leader with a passion for providing exceptional guest experiences and fostering a positive team culture? Chick-fil-A is seeking talented and dynamic Shift Managers to lead our team and uphold our commitment to serving delicious food with genuine hospitality. If you're a proven leader with a dedication to excellence, read on to learn more about this exciting opportunity.

As a shift manager, you'll play a crucial role in overseeing daily operations, managing a talented staff, and ensuring Chick-fil-A remains a beloved destination for our guests. You'll have the opportunity to work in a supportive and positive atmosphere where your contributions are recognized and celebrated. In addition, you'll have access to ongoing training and leadership development programs to enhance your skills and advance your career within Chick-fil-A.

Reports to: Director of Operations

Qualifications:

• Do you have a demonstrated ability to lead, train, retain, and mentor team members for success?
• Do you have 2+ years proven experience in a leadership role, preferably within the restaurant or hospitality industry?
• Do you have strong business and financial acumen to manage resources, limit waste, and make informed decisions?
• Do you have effective problem-solving skills to address operational challenges and ensure smooth restaurant functions?
• Do you have a deep commitment to delivering exceptional customer service and maintaining high standards of guest satisfaction?
• Do you have excellent verbal and written communication skills to interact effectively with guests, team members, and leadership?
• Do you have a proven track record for leading shifts well in a high volume business?

Expectations:

• Ability to lead a restaurant shift effectively using the 6-20 Team Members scheduled for that shift.
• Manage inventory levels to minimize waste and maximize quality
• Ensure compliance with all Chick-fil-A policies, procedures, and safety guidelines
• Lead, inspire, and develop a high-performing team, fostering a positive work environment
• Oversee all aspects of restaurant operations during a shift, including food quality, cleanliness, safety, and service efficiency
• Follow training programs assigned by Restaurant Director team to equip team members with the skills and knowledge required for success
• Ensure exceptional guest experiences by addressing concerns, maintaining a welcoming atmosphere, and upholding Chick-fil-A's commitment to hospitality

Benefits:

• 401(k) matching
• Paid time off
• Health insurance
• Competitive salary, performance-based bonuses, and potential for advancement
• Work in a supportive and positive atmosphere where your contributions are recognized and celebrated
• Access ongoing training and leadership development programs to enhance your skills and advance your career within Chick-fil-A
• Total starting compensation for this role is $19-21/hour which is estimated to be between $50,000-$55,000/yr. including the hourly rate, overtime, health care benefits, paid time off, and a generous 401(k) match.

Location: Chick-fil-A Newport Pavilion

If you're a talented and motivated leader with a passion for providing exceptional guest experiences and fostering a positive team culture, apply now to join the Chick-fil-A team as a Shift Manager!