At Chick-fil-A McDonough, we are always on the lookout for talented people with the urge to grow their own personal business acumen. Leaders at Chick-fil-A McDonough are given the resources and the opportunities to develop in an environment where genuine CARE is at the center of everything we do. The experiences provided can be a great launching point into your business career or even an opportunity to work with the Chick-fil-A family long term. Those applying for the Entry Level Leadership will be on an accelerated track to leadership within the business.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Team Leader Responsibilities:
- Effectively lead a team where the number one goal is to positively impact the people of McDonough
- Execute the highest standard of hospitality to ensure a great experience to internal and external customers
- Coaching, teaching, and training team member on policies and procedures while maintaining the highest standard of care
- Build relationships and treat all team members with respect
- Maintain food safety standards and cleanliness standards
- Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
- Insures that workstations are clean at all times.
- Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
- Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
- Perform any of the tasks above as needed throughout shift.
- Addresses guest issues that may arise; consults with management regarding complex issues.
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Communicates employee performance and policy/procedure violations to management for appropriate handling.
- Strictly adheres to all Company policies and procedures.
Qualifications and Requirements:
- Minimum 18+ years old
- 2+ years of customer service experience preferred
- 2+ years of leadership experience preferred
- Hard-working
- Team-oriented
- Have a servant heart leadership style
- Commitment to continuous improvement
- Excellent communication skills
- The highest level of integrity because of your influence on the business
- Ability to make quick decisions in a fast pace environment
- Must be able to meet the hour requirements and open to working Saturdays
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.