A SUBWAY® General Manager performs and directs overall restaurant management.
- Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained.
- Maintains standards of restaurant safety and security. Recruits staff and oversees training program.
- Responsible for inventory and money control systems – may establish inventory schedules.
- Responsible for local marketing initiatives – may contact prospective customers to promote sales.
- Maintains business records. Exceptional customer service is a major component of this position.
Pre-requisites:
Education:
- High school graduate
Experience:
- Experience in QSR operations, preferably with supervisory experience.
- Requires excellent written, verbal communication skills and ability to deal with all levels of employees.
- Computer knowledge is desirable.
Physical:
- Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
- Position requires bending, standing, and walking the entire workday.
- Must have the ability to lifr 10 punds frequently and up to 30 pounds occasionally.
Tasks and Responsibilities:
- Completes and posts the staff work schedules.
- Recruits, rewards and terminates staff as needed.
- Communicates changes of food preparations formulas, standards, etc. to staff.
- Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
- Maintains business records as outlined in the SUBWAY® Operations Manual. Analyzes business records to increase sales.
- Performs all tasks and responsibilities of a Sandwich Artist as outlined in the Sandwich Artist job description.
- Trains newer or less experienced Sandwich Artists in their tasks and responsibilities.
- Completes University of SUBWAY® courses as directed