At CFA, its more than just a job; it's an opportunity. In addition to working for an independent Owner/Operator, you will gain life experience that goes far beyond serving a great product in a friendly environment. Assistant Directors should understand the primary role of their position is to coach team members that guests are the first priority; no task is more important than the guest at the front counter or in drive thru. All decisions made, start with how we provide a fantastic guest experience at all times. This is a non-negotiable requirement for this position.

Assistant Directors support the Directors by managing operational duties and fostering a culture of development to the team member level. Their primary goal is to learn the role of a Director and train qualified Senior Team Members to replace them as they are promoted.

Qualifications:

• High school diploma
• Basic computer proficiency
• Effective communication skills
• Proven leadership experience
• ServSafe

Job Competencies/Success Factors:

• Excellent interpersonal and communication skills
• Strong ability to organize efficiently and manage multiple ongoing projects
• Taking initiative while being a servant leader and team player
• Takes initiative to build and coach others 

Responsibilities:

• Support operational directors in accomplishing goals in Food Cost GAP, Quality, etc.
• Uphold all unit policies and procedures including but not limited to service, food quality, cleanliness and health code standards
• Shift financial accounting and reporting
• Communicate effectively with directors on relevant information
• Maintain certification in eTrain modules
• Develop future leaders
• Ensure new product rollouts and training are executed properly
• As needed: engage in team activities/events
• As needed: assist with inventory
• As needed: other work related project requests
• An ideal candidate should be reliable, accommodating, courteous, and friendly to everyone they come in contact with, as well as the ability to coach and develop their team to exceed expectations.

Success Factors

• Excellent interpersonal and communication skills
• Strong ability to organize efficiently and manage multiple ongoing projects
• Taking initiative while being a servant leader and team player
• Top 20% CEM scores
• Takes initiative to build and coach others

These lists are not comprehensive or finite. Instances may arise where, as part of the team you may be asked to assist in other areas of the business.