The Front of House Manager is responsible for the day-to-day operation and management of the main restaurant, as well as help in catering operations. They are responsible for supervising front of house staff.

• Manage a team of front of house staff including scheduling, training, and general supervision 

• Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained 

• Responsible for daily deposits, and the correct operation of the POS systems 

• Balancing of all daily and nightly cash drawers and POS 

• Inventory and maintenance of par levels for front of house items and those used within the Narrows Café 

• Providing excellent customer service to guests and excellent leadership to employees 

• Enforce and monitor all health, safety, and sanitation standards in their area 

• Assist with catering function management 

• Handle guest complaints according to provided guidelines 

• Responsible for quality assurance of products leaving their outlets

The purpose of the Front of House Manager is to assist the Food and Beverage Manager in all aspects of the main restaurant. They

provide a more detailed supervisory eye on the specifically Front of House operations.

Job Specification:

• 2+ years restaurant experience

• Excellent customer service and interpersonal skills

• Organized and capable of multi-tasking with attention to detail

• Knowledge of Microsoft applications including word and excel

• High standards of personal hygiene and personal appearances

• Ability to be on feet for several hours at a time

• Experience using POS systems preferred

Benefits:

• Vacation days included
• Health benefits