Reports directly to: Assistant Store Manager – Operations Lead

Position Overview

As a Supervisor of Operations, you will play a pivotal role in ensuring the smooth and efficient functioning of our store's operational aspects. Reporting to the Assistant Manager – Operations Lead, you will be responsible for managing various aspects of store operations, optimizing inventory management, and maintaining our physical assets. If you are detail-oriented and are committed to maintaining operational excellence, we invite you to join our team and make a valuable impact on our store's operations.

Essential Duties and Responsibilities

Leadership

• Provide excellent representation of Kabelin Ace Hardware through fully embodying the company’s core values and what it means to be “The Helpful Place”.
• Supervisors are held to a higher standard and always “Customer Ready.” Show up on time, actively find replacements in advance for shifts, and complete job responsibilities each day with accuracy and thoroughness.
• Lead by example and maintain approachability for associates and customers.
• Delegate responsibilities and tasks to teach and empower your associates.
• Drive store sales to meet and exceed the Plan.
• Share merchandising, cost control, or sales ideas with the Manager for follow-up.
• Prepare and strive for future career advancement.

Operations

• Possess in-depth product knowledge and a comprehensive understanding of the store layout and product locations, providing valuable assistance to both customers and associates.
• Collaborate with the Assistant Manager – Operations Lead to effectively manage the daily tasks of associates, ensuring the smooth and efficient operation of the store.
• Efficiently oversee cash office operations, including precise cash handling, recording, and reporting procedures, upholding our financial integrity.
• Maintain and update accurate location codes throughout the store, with particular attention to managing mango back stock and optimizing space utilization.
• Manage product inventory levels, implementing and adjusting suggested orders, non-stock ordering, and stock not kept ordering to ensure optimal product availability for customers.
• Oversee various inventory-related tasks, including cycle counts, shooting the outs, negative on-hand reports, and other inventory-related reports, maintaining accurate stock levels and minimizing discrepancies.
• Efficiently process defectives and claims on a weekly basis.
• Direct and coordinate preventative maintenance and repairs to maximize and protect all physical assets, including the building, fixtures, equipment, and other critical resources.
• Promptly address and escalate any store IT issues to ensure operational efficiency and minimize disruptions.

Compensation

$12 - $15 / hour. This is a full-time position at 40 hours/week (some evenings & every other weekend required).

Benefits

• Health, Dental, and Vision Insurance
• Paid Time Off & Holiday Pay (on certain holidays)
• Retirement Plan with Company Match
• Employee Discount

Minimum Qualifications

• High School or GED equivalent.
• Possess a valid in-state driver’s license with an acceptable driving record.
• Previous retail merchandising experience preferred. Hardware experience preferred.
• Standing, walking, lifting (up to 40lbs) and climbing.

***Job responsibilities may change based on the needs of the business.

Acknowledgement:

I have read this job description and fully understand the requirements set forth therein. I understand that this is to be used as a guide and that I will be responsible for performing other duties as assigned. I further understand that this job description does not constitute an employment contract with Kabelin Ace Hardware.