A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
This job posting is only for the Chick-fil-A Dumfries location at 3880 Fettler Park Dr. If you apply, you will only be considered for this location.
If you intend to apply to work at the Chick-fil-A Princeton Woods location at 3330 Pine Bluff Dr., please search for the job posting for that location or wait until there is a job opening.
Position Type:
- Full-time; No Seasonal
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
- Good grade incentives for those in high school and pursuing a higher education
- Paid online tuition to attend Point University for employees who work 25+ hours weekly
- Food credit towards meal during break
- Health insurance
- Dental
- Vision
- Paid vacation for full-time team members after one full calendar year
- 401K with a match of 3% from the operator for qualifying employees and profit sharing
Team Leader Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Assist other leaders
- Offer immediate and respectful responses to guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for the team
- Be a friendly, encouraging team player
- Close lead shifts
- Work alongside team
- Clean and upkeep working areas and dining room
- Stock and handle all equipment properly
- Excellent communication skills, both written and spoken
Qualifications and Requirements:
- Must be 18 years and older
- Must have at least one year of experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager
- Must be available to work between the hours of 2:00 pm - 11:00 pm
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.