Front of House / Service
· Always adhere to Brand Standards for uniform appearance and personal grooming.
· Maintain a safe, clean, and organized work area.
· Be a team player—support and assist your fellow team members whenever possible.
· Maintain cleanliness/sanitation standards.
· Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.
· Properly operate POS system for taking all types of Guest orders.
· Responsible for properly charging Guests and for collecting payment for orders; cash, credit or debit card transactions.
· Answer phone properly with knowledge to assist Guest with questions/information and take phone orders.
· Interact with Guests in a friendly and efficient manner.
· Restocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep dining room and other Guest areas clean
· Maintains proper product temperatures per standards.
· Maintains portion-control for products per standards.
· Cleans equipment, as assigned, thoroughly and in a timely fashion.
· Keeps floor in work or service area clean and free of debris.
· Completes daily tasks timely and thoroughly in accordance with standards.