This position works close with the F & B Manager and the General Manager to ensure smooth and efficient operations throughout the food and beverage department. This position will assist management and all dining room positions in giving the best possible service to guests. This person will interact with staff and guests in a calm and courteous manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Interact with all guests upon arrival and departure.
• Ensure that all guests receive prompt attention and their orders are processed in a timely manner.
• Ensure that tables are cleaned properly and set up according to established procedures. Perform other clean up tasks as required and necessary.
• Clear used china, silverware, and glassware whenever necessary and deliver them to the dishwashing area.
• Maintain service stations with clean silverware, china, and glassware and restock as necessary.
• Assist other service personnel in clearing off and resetting tables.
• Ensure that all guest checks are prepared and posted correctly for each food and beverage sale.
• Follow all credit card transaction procedures.
• Count cash at the beginning and end of each shift. Collect and control all monies received from the guests for services rendered. Maintain responsibility for the cash balance.
• Prepare all cashier reports on a daily basis. Verify the clerical accuracy of all checks; to include prices, taxes, tips, number sequence, etc. Reconcile the register tapes with the total revenue reported on each shift.
• Set up and tear down buffet service
• Perform other side work and job related duties as required.
• Advise the F & B Manager [General Manager of guest complaints and unsatisfactory food and beverage items.
• Assist in ensuring that all health and safety standards are maintained.
• Wear proper uniform and nametag. Present a clean and professional appearance.

SECONDARY DUTIES:

• Responsible for completion of other additional duties as may be required or assigned by supervisor.

EDUCATION/ EXPERIENCE/SKILLS AND ABILITIES/MINIMUM QUALIFICATIONS:

• One+ year of dining room service preferred.
• May need to meet age limits for serving Alcoholic beverages.
• Ability to meet physical demands of the job, staying on your feet, climbing stairs, carrying heavyweights.
• High school graduate preferred
• Must possess the ability to prioritize work.
• Flexibility to work shifts, including early mornings, late nights, weekends, and Holidays.
• Must possess the ability to work all shifts as required.
• Must adhere to the Comfort Inn Conference Center Pittsburgh East Policies and Procedures Manual and Employee Handbook.

ESSENTIAL EQUIPMENT SKILLS:

• All kitchen equipment, to include the automatic coffee machines.
• Calculator, credit card imprinter, credit card authorization terminal, telephone system, TTY or other equipment for the disabled.
• Vacuum cleaner

ENVIRONMENTAL HAZARDS:

Allergic reaction could result from contact with various detergents solvents, cleaners, and latex. Required and provided Personal Protective Equipment includes rubber gloves and facial masks. This employee could have exposure to blood borne pathogens.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee will be required to regularly push, pull, bend, stoop, balance, climb, kneel, crouch, stand, walk, reach with hands and arms, reach overhead, speak, use repetitive motions, use sustained visual and mental concentration, lift, pull, and carry items weighing up to 25 pounds and push items weighing up to 35 pounds. They will occasionally read and write and be required to lift, pull and carry items weighing up to 50 pounds and push items weighing up to 50 pounds.

AT WILL

Employment with Comfort Inn Conference Center Pittsburgh East is an "at will" relationship. 'At will" means that employment is of no specific length. It also means that employees and Comfort Inn Conference Center Pittsburgh East both retain the discretionary right to terminate employment at any time if either is dissatisfied for any reason.