We are looking for an experienced shift manager to help the general manager in directing daily business operations. The shift manager should be experienced in a supervisory role of full service restaurant, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The SM must be able to competently perform duties in the absence of the general manager.
To be a successful shift manager, you should eagerly participate in educational and training opportunities. The SM must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. The SM should be firm, but also approachable.
Responsibilities:
- Cooperating with the general manager, and assisting with anything from project planning to staff management.
- Training staff and new employees.
- Nurturing positive working relationships with staff.
- Delegating daily tasks.
- Addressing any issues in a timely fashion.
- Supervising staff and controlling merchandise.
- Ensuring company policies and procedures are followed.
- Setting a good example for staff.
Requirements:
- Must have full service restaurant experience both FOH and BOH
- Degree in business administration or similar would be helpful
- 5 years restaurant experience
- 2 Years full service restaurant experience management or lead position
- Great interpersonal and communication skills.
- Strong problem-solving abilities.
- Good observation skills.
- An ability to deliver constructive criticism.
- Computer literate and basic Math skills.
- An ability to identify weaknesses and provide coaching where necessary.