At Chick-fil-A Miami Shores, the Back of House (BOH) Manager role is more than just a job; it's an opportunity! In addition to working directly for an independent Owner/Operator, Managers gain leadership experience that goes far beyond serving a great product in a friendly environment. Managers are responsible for leading their teams to provide exceptional dining experiences for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. His or her area of responsibility will primarily focus on the kitchen areas including food preparation, breading, fryers, dishwashing, walk-in freezer, walk-in cooler, break room and back office.
Position Type:
- Full-time (30+ hours per week)
Compensation:
- $20 an hour
- Earn a $0.25 raise per quarter for up to a year
Our Benefits Include:
- Competitive pay
- Scholarship opportunities
- Team parties and outings
- Flexible scheduling (and closed on Sundays)
- A fun work environment where you can positively influence others
- Learning first-hand from an experienced Operator and restaurant leaders
- Intentional growth and development to help you reach your professional goals
Front of House Manager Responsibilities:
- Assist in hiring new team members
- Set team goals, work towards accomplishing them and celebrate the wins
- Develop and grow the team's capabilities through intentional coaching
- Hold the team accountable to all standards and lead by example
- Provide feedback and encouragement often
- Lead meetings with Shift Leaders and Team Leaders
- Represent the BOH at Director level meetings
- Schedule shifts for assigned team
- Confirm checklists are being completed to standard
- Maintain a clean and safe environment
- Ensure disciplinary action is given fairly and consistently
- Assess current systems and implement ideas for improvement
- Assist with inventory management and catering operations
- Submit and receive truck, bread and produce orders
- Other duties as assigned
Also, be able to lead and support your team with their responsibilities referenced below:
- Prepare, cook, assemble safe food fast and accurately
- Adhere to Chick-fil-A food safety standards
- Be knowledgeable of all kitchen stations including fries, breading, food preparation, and dishwashing
- Keep the kitchen clean and orderly at all times
- Stock kitchen inventory as needed
- Work safely around kitchen equipment
- Report maintenance issues to leadership
- Complete all opening or closing tasks as assigned
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Smile
- Create and maintain eye contact
- Speak enthusiastically
- Make emotional connections with guests
- Serve and help others
- Communicate effectively
- Multitask quickly, yet thoroughly
- Exhibit a cheerful and positive attitude
- Be team-oriented, adaptable, and dependable
- Possess a strong work ethic and be detail-oriented
- Adhere to Chick-fil-A rules and dress code at all times
- Have the ability to lift and carry 20-30 lbs
- Have the ability to stand for long periods of time