Come join our Team! You may know that America Runs on Dunkin' but do you know that Dunkin' Runs on YOU! We looking for a Operational Systems Auditor/Trainer Dunkin Donuts' for our Central Connecticut Locations (small 4-store network). PREVIOUS DUNKIN' EXPERIENCE REQUIRED.
Operational Systems Auditor/Trainers for Dunkin’ are responsible for training the team to meet Brand operational and food safety standards and to perform the day-to-day duties of their roles.
Responsibilities Include:
• Performs all responsibilities of Dunkin’ team members
• Train and coach Dunkin’ team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards.
• Train Dunkin’ team members and ensure completion of required training using Brand and franchisee’s tools.
• Help onboard Dunkin’ team members using Brand and franchisee tools and systems.
• Ensure Dunkin’ team can execute new product rollout including training, marketing and sampling
• Communicate clearly with Dunkin’ team members and managers
• Serve as a role model for Dunkin’ team members.
• Provide great guest service and coach Dunkin’ team members to do the same
Education/Experience:
• Basic computer skills
• Fluent in spoken and written English
• Previous experience in retail, restaurant or hospitality preferred.
• High School diploma or equivalent.
• Previous Dunkin’ Experience Required
Key Competencies
• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused
Physical Demands/Working Conditions:
• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Lifting objects, ice, products, boxes up to 20lbs (if applicable)
• Wearing a headset
• Working in a small space