GA HOSPITALITY is looking for an experienced Sommelier in El Paso Texas.
Responsibilities:
• Customer Service: Provide exceptional wine service by offering personalized recommendations tailored to customers' preferences. Ensure that each wine experience is memorable.
• Experience Creation: Design unique wine experiences that complement Anomalía’s gastronomic offerings, including creative pairings and innovative presentations.
• Staff Training: Train the team in wine service techniques, pairings, and enological knowledge to maintain a consistent and high-quality service level.
• Wine List Selection and Management: Collaborate in creating and maintaining a wine list that reflects Anomalía’s innovative concept, ensuring options that complement dishes and customer preferences.
• Inventory Management: Oversee the inventory of wines and spirits, managing proper product rotation and minimizing waste.
• Cost Control: Implement strategies to optimize the purchase and management of wines, negotiate with suppliers, and control profit margins.
• Inventory Audits: Conduct periodic audits to ensure inventory accuracy and maximize operational efficiency.
• Restaurant Operations: Ensure compliance with restaurant operational standards, work closely with the General Manager, and assist in daily operations management.
• Administrative Management: Handle the processing of invoices and orders related to the wine area, ensuring accuracy and efficiency in administration.
• Table Wine Service: Actively participate in wine service at the tables, interacting with customers and providing direct recommendations during service.
Requirements:
• Professional sommelier certification.
• Minimum of 3 years of experience in a similar role, preferably in high-end dining environments.
• Deep and up-to-date knowledge of international wines, with the ability to identify emerging trends.
• Excellent communication and customer service skills.
• Experience in training staff in wine and pairing knowledge.
• Experience in operations management and knowledge of invoice and order administration.
• Ability to work in an innovative and dynamic environment.
Competencies:
• Customer Orientation: Ability to provide exceptional and personalized service, anticipating customer needs and enhancing their experience at every interaction.
• Communication Skills: Ability to interact effectively with customers and the team, offering clear and concise recommendations.
• Enological Knowledge: Expertise in wines and spirits, with the ability to create memorable wine experiences.
• Teamwork: Ability to work closely with the kitchen and service teams, and support the General Manager in restaurant operations.
• Operational Management: Competence in ensuring compliance with operational standards and handling administrative tasks related to the wine area.